Are you looking for a Job in HP? Then checkout below details HP Recruitment for 2015 is started this May to June.
Company Name : Hewlett-Packard
Company Profile: Hewlett-Packard Company or HP (styled as hp) is an American multinational information technology company head-quartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
Job Title: Tech Support Executive
Job Description
-Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
-Route problems to internal 2nd and 3rd level IT support staff.
-Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
-Administer and provide User account provisioning.
-Responds to telephone calls, email, instant messages, and assigned tickets from users;
-Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support
-Escalate complex problem to appropriate support specialists
-Responsible for activities relating to the evaluation, analysis, and setup of PC-based software product
-Troubleshoot client software and basic network connectivity problems
Functional Area : Technical Support, Customer Service (International)
Location : Chennai
Salary : Best in Industry
Industry: IT Software
Reference ID - http://www.shine.com/jobs/hp-opening-for-technical-support-executive/siddsoft-solutions/3353907/
Interview Mode: Walk-in Interview
Apply Mode: Online
Company Name : Hewlett-Packard
Company Profile: Hewlett-Packard Company or HP (styled as hp) is an American multinational information technology company head-quartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
Job Title: Tech Support Executive
Job Description
-Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
-Route problems to internal 2nd and 3rd level IT support staff.
-Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
-Administer and provide User account provisioning.
-Responds to telephone calls, email, instant messages, and assigned tickets from users;
-Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support
-Escalate complex problem to appropriate support specialists
-Responsible for activities relating to the evaluation, analysis, and setup of PC-based software product
-Troubleshoot client software and basic network connectivity problems
Functional Area : Technical Support, Customer Service (International)
Location : Chennai
Salary : Best in Industry
Industry: IT Software
Reference ID - http://www.shine.com/jobs/hp-opening-for-technical-support-executive/siddsoft-solutions/3353907/
Interview Mode: Walk-in Interview
Apply Mode: Online
