Are you looking for Technical Support Associate job? IBM is conducting walk in interview for voice process. Check here all details.
Company Name: IBM
Company Website: www.ibm.com
Required educational qualification: Any Graduate / any post graduates can apply for this job., Freshers/ (Experienced up to 4yrs), Bachelor’s Degree/ Diploma (12+3)
Required experience: 0 – 4 Years
Working Location/ Job Place: Bangalore / Hyderabad
Job Type/ Category: IT-Software / Software Services
Field of Job: ITES, BPO, KPO, LPO, Customer Service, Operations
Job Role/ Position Name: Associate/Senior Associate -(Technical)
Job details/ Candidate profile
Handle inbound calls / emails / chats regarding technical issues for end users, Remote Infrastructure support delivery, perform problem cause analysis, Resolve routine customer problem, Ability to Identify Opportunity & Implement Process Improvements, technical experience and skills in the areas of problem determination, creativity and analysis, Ability to meet a set of defined account agent productivity measurements, Understanding of operating systems.
Required Skills
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Walk in Interview details
Week Days
Interview Date & Time: Daily events on all working days .
Timings: – 01.00PM to 04.00PM
Venue Details:
IBM India Private Limited, Embassy Golf Links . D Block . Bangalore 560071
Or
IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081
On Weekends
10 AM till 2.00 PM
IBM India Private Limited, Embassy Golf Links . D Block . Bangalore 560071
Or
IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081
Contact Person: Vinay/ Yogendra/ Shravan
Required Documents
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original
To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition - GPS-0646621 and upload your CV and Photo Id proof.