Are you searching about Technical Operations Analyst? IBM
has latest openings for Technical Operations Analyst at Chennai. Check more
details below.
Company Name: IBM Software Group
Company Website: www.ibm.com
Company Profile: IBM is a global technology and innovation
company headquartered in Armonk, NY. It is the largest technology and
consulting employer in the world, with more than 400,000 employees serving
clients in 170 countries. IBM offers a wide range of technology and consulting
services; a broad portfolio of middleware for collaboration, predictive
analytics, software development and systems management; and the world's most
advanced servers and supercomputers.
Designation/ Job Position: Technical Operations Analyst
Job Type/ Category: IT/Software
Required Educational Qualification: Bachelor's Degree,
Engineering Graduates (10+2+4), B.E/B.Tech.
Required Knowledge: Knowledge of ITIL, Good Communication
Skills and Ability to work in a team.
Required Experience: Freshers can apply for this job
Working Location: Chennai
Salary: Best in Industry
Contract: As per company rules
Shift: Ready to work in any shift
Job Role/ Responsibilities
1. Support problem and change tickets for client support
operations (e.g. storage systems or server) for work involving problem
determination and implementation of changes to hardware, software, applications
or network systems.
2. These tasks are not standardized and require independent
thought and problem solving to resolve.
3. Interaction with other teams is often required to solve
issues.
4. Work to standardize repeatable tasks and steps across
multiple accounts.
5. This may require creating documentation or scripts that
can be used to solve the same problem in the future.
6. Team members participate once or more a day in cadence
discussion on team performance.
7. These meetings are typically led by the primary pool
manager or Dispatcher.
8. They discuss issues or challenges, and receive
trouble-shooting input /advice from other team members.
9. They may also discuss team performance trends.
10. Primary pool team members may also separately interact
and exchange information with members of cross-pool teams.
11. Implement medium to complex product upgrades and/or
medium to complex security compliance corrections without assistance.
Apply details:
Apply mode: Online
How to apply? : You have to apply in online. Once you
shortlisted you will be call for interview
Required documents: Updated CV and all other required
documents Xerox copy.
Apply Link: https://jobs3.netmedia1.com/cp/faces/job_summary?job_id=SO_DEL-0700964
